Frequently Asked Questions

  1. Is this a one-off financial assistance?
  2. What would I receive?
  3. How do I apply for the fund?
  4. When is the application period?
  5. How do I submit my application for this financial assistance?
  6. Who is eligible for Gateway Arts Solidarity Funds?
  7. Who are considered personnel who have worked with Gateway previously?
  8. Who are considered freelance personnel working in the Singapore performing arts sector?
  9. I am an arts student. Am I eligible?
  10. I am a sole-proprietor. Can I apply?
  11. I have a part-time job, but I also freelance occasionally in the performing arts industry. Can I apply?
  12. I am a freelancer, but I do not have proof of paid work in the performing arts industry between July 2019 and January 2020. Can I apply?
  13. I am a freelancer, but I do not have any performing arts projects in 2020 that were cancelled or postponed. Am I eligible?
  14. Some of my projects have been cancelled or postponed, but I have received partial compensation for them. Will this affect my chances of getting the fund?
  15. I work in schools as a performing arts educator, helping to direct, teach or prepare students for school-based productions and/ or concerts (e.g. Singapore Youth Festival). However, these shows were cancelled because of COVID-19. Am I eligible to apply?
  16. What kind of projects qualify as paid work in the performing arts industry?
  17. My spouse and I are both freelance performing arts professionals who have  a loss of  income due to COVID -19. Can we apply for the funding as individuals?
  18. Who are considered my dependents?
  19. What are the supporting documents required for submission?
  20. What are the additional supporting documents that would be requested at a later date?
  21. How do I fill up the Bank Account Details in the application form?
  22. I currently have other sources of income. Can I apply?
  23. I am receiving other financial assistance from other schemes. Can I apply?
  24. I am not eligible for this funding, but I am a performing arts freelancer, who need financial help. Where else can I seek assistance?
  25. When will I be able to receive the assistance?
  26. I still have queries regarding the application. Who can I ask?

Q1: Is this a one-off financial assistance?
Yes, applicants can only apply for the financial assistance once.

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Q2: What would I receive?
Successful applicants will receive S$500 through bank transfer, limited to one financial assistance per successful application per household only.

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Q3: How do I apply for the fund?
Applicants will be able to download the application form from the website starting 18 May 2020.

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Q4: When is the application period?
The application period will be from 18 May to 8 June 2020.

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Q5: How do I submit my application for this financial assistance?
All applicants are required to email the completed application form with the supporting documents to solidarity@gateway.sg by Monday, 8 June 2020, 2359 hours.

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Q6: Who is eligible for Gateway Arts Solidarity Funds?

  1. Applicant must be a Singapore Citizen or Singapore Permanent Resident.
  2. Applicant must have worked with Gateway previously.
  3. Applicant must be a self-employed or freelance personnel working in the Singapore performing arts sector.
  4. Applicant must have suffered loss of income due to cancelled projects in the Singapore performing arts sector arising from COVID-19 outbreak.

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Q7: Who are considered personnel who have worked with Gateway previously?
Applicants who have previously worked with any one of listed Gateway entities below are eligible for this funding. This includes personnel who were engaged through third party vendors to provide services for Gateway.

Gateway entities:
a. Gateway Arts Ltd (previously known as Gateway Academy Ltd)
b. Gateway Entertainment Pte Ltd
c. Gateway Theatre Pte Ltd

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Q8: Who are considered freelance personnel working in the Singapore performing arts sector?
These include but are not limited to performers, dancers, musicians, magicians, designers, technical and production crew, directors, choreographers, producers and playwrights.

We are specifically looking to help freelancers working primarily in ‘live’ theatre, dance, and music, who were engaged for projects in 2020 that were unexpectedly cancelled or postponed.

Applicants who are not eligible for consideration include full-time employees in the performing arts industry.

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Q9: I am an arts student. Am I eligible?
The fund is targeted at helping performing arts freelancers who rely on work in the performing arts sector for their income. If you are a full-time student or if you are under 18 years of age, you will not be eligible for this funding.

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Q10: I am a sole-proprietor. Can I apply?
You are a self-employed person when you earn a living by carrying on a trade, business, profession or vocation. Generally, sole-proprietors registered with the Accounting and Corporate Regulatory Authority (ACRA) are self-employed. More information can be found here.

You are eligible to apply if you are not a full-time employee and do not receive a monthly salary from your sole-proprietorship and, you are working primarily in ‘live’ theatre, dance, and music, who were engaged for projects in 2020 that were unexpectedly cancelled or postponed.

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Q11: I have a part-time job, but I also freelance occasionally in the performing arts industry. Can I apply?
Freelancers who earn some income from part-time employment are eligible to apply, although priority may be given to self-employed performing arts professionals who rely completely on freelance work for their income.

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Q12: I am a freelancer, but I do not have proof of paid work in the performing arts industry between July 2019 and January 2020. Can I apply?
No. Unfortunately, with limited funds available, we prioritise those who have been working regularly as a freelancer, and whose income stream has been disrupted by the COVID-19 outbreak. You would need to have at least one paid job in the performing arts industry between July 2019 and January 2020 to be eligible.

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Q13: I am a freelancer, but I do not have any performing arts projects in 2020 that were cancelled or postponed. Am I eligible?
No. Unfortunately, this fund is specifically targeted at helping performing arts freelancers who have lost jobs as a result of event cancellations and venue closures due to the COVID-19 outbreak.

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Q14: Some of my projects have been cancelled or postponed, but I have received partial compensation for them. Will this affect my chances of getting the fund?
Even if you have received partial compensation for your cancelled or postponed project, you are still eligible to apply. We will assess each application as a whole and consider other factors surrounding each applicant’s financial situation. However, if you have received full compensation for your cancelled project(s), please do not apply as we do not consider that as income lost.

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Q15: I work in schools as a performing arts educator, helping to direct, teach or prepare students for school-based productions and/ or concerts (e.g. Singapore Youth Festival). However, these shows were cancelled because of COVID-19. Am I eligible to apply?
If you are able to prove that you have had paid work in a performing arts event held in Singapore between July 2019 to January 2020, and you have also lost jobs due to show cancellations as a result of the COVID-19 outbreak, you may apply. Cancellations of school shows or concerts qualify as performing arts event.

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Q16: What kind of projects qualify as paid work in the performing arts industry?
Projects that qualify are ‘live’ performances in theatre, dance or music sector, as these are the kinds of events that had to be unexpectedly cancelled or postponed due to stringent measures to prevent community spread of COVID-19.

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Q17: My spouse and I are both freelance performing arts professionals who have a loss of income due to COVID -19. Can we apply for the funding as individuals?
The funding is limited to only one per household, so a couple can only submit one application instead of two.

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Q18: Who are considered my dependents?
Dependents refer to an applicant’s immediate family members who relies on the applicant’s income to support them and are living in the same household in Singapore. Please do not include domestic helper. Please provide an explanation if the dependent does not live in the same household but relies on the applicant’s income (e.g. child maintenance for divorcee).

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Q19: What are the supporting documents required for submission?

  1. Documents that show proof of (at least one) paid work done in Singapore performing arts sector between July 2019 to January 2020 (e.g. payslips, signed contracts);
  2. Documents that show proof of income loss:
    1. Official letter/email cancellation or postponement notices for all paid projects* between February 2020 to December 2020;
    2. Signed contracts or Letters of Agreement for all paid projects* between February 2020 to December 2020;
    3. Where signed contracts or letters of agreement are not available, documents that show proof that there was intent to engage applicant’s services (e.g. email correspondence with the director or producers, rehearsal schedule with applicant’s name, etc);
    4. Quarantine Order/Stay-home Notice (if applicable); and
  3. Documents to support justification of why you need this financial assistance (e.g. urgent medical bills or essential expenses).

    *Supporting documents are not required for projects engaged by Gateway Arts Ltd, Gateway Entertainment Pte Ltd, or Gateway Theatre Pte Ltd.

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Q20: What are the additional supporting documents that would be requested at a later date?

  1. Photocopy of NRIC and Birth Certificate of applicant and dependents;
  2. Applicant’s latest bank statements.

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Q21: How do I fill up the Bank Account Details in the application form?
Bank name, bank code, bank branch and account number are mandatory information for Gateway Arts Ltd to credit payments to successful applicants. For accounts belonging to the following banks, you may wish to take note of the following requirements when filling in the bank account details. 

Bank Name

Description on Bank Account Details

Bank Code

Branch Code 
(Example)

Account Number
(Example)

POSB

All POSB Bank Code is 7171 and Branch Code is 081.

Account no. consists of 9 digits

7171

081

123456789

DBS

Bank Code is 7171.

Use first 3 digits of the Account No. as the Branch Code.

Account No. consists of 10 digits.

E.g. For account 0052312891, the Branch Code will be 005. (Account No will remain as 0052312891.)

7171

005

0052312891

OCBC

Bank Code is 7339.

Use first 3 digits of the Account No. as the Branch Code.

Drop first 3 digits of Account No. for the Account No field.

E.g. For account 550 1089550, the Branch Code will be 550 and the Account No. will be 1089550.

7339

550

1089550

UOB

Bank Code is 7375.

Use first 3 digits of Account No. and refer to UOB’s Bank & Branch Code Guide to retrieve the corresponding Branch Code.

E.g. For account 9102031012, use 910 to refer to UOB’s Bank & Branch Code Guide to retrieve the Branch Code 030. (Account No will remain as 9102031012.)

7375

030

9102031012

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Q22: I currently have other sources of income. Can I apply?
Even if you currently have other sources of income, you are still eligible to apply. We will assess each application as a whole and consider other factors surrounding each applicant’s financial situation. Please list down all the other sources of income you are receiving.

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Q23: I am receiving other financial assistance from other schemes. Can I apply?
Even if you receiving other financial assistance from other schemes, you are still eligible to apply. We will assess each application as a whole and consider other factors surrounding each applicant’s financial situation. Please list down all the financial assistance you are receiving.

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Q24: I am not eligible for this funding, but I am an performing arts freelancer, who need financial help. Where else can I seek assistance?
The Government recently announced several new schemes to support families and workers. From 1 May 2020, you can apply for the COVID-19 Support Grant if you have lost you job. You can also find out if you are eligible for help under the Self-Employed Person Income Relief Scheme (SIRS). More information can be found here.

The National Arts Council may also be able to provide other forms of support. Check their website for details here.

Those who need urgent financial assistance may approach a Social Service Office (SSO) for more information. You can contact ComCare hotline 1800-222-0000 or visit your nearest Social Service Office by checking here.

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Q25: When will I be able to receive the assistance?
You will be notified by end of June 2020 on the status of the application.

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Q26: I still have queries regarding the application. Who can I ask?
If you have questions about the application form or eligibility criteria, you may send your questions to solidarity@gateway.sg with the subject header “Gateway Arts Solidarity Fund Application – (your name)”. We will try our best to answer your queries.

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